Keeping your money safe is our top priority.
We want to ensure that you are doing everything you can to protect your funds and personal information. Please call Deposit Services at 978-462-3106 if you have any questions or encounter any of these scams.
To our valued Institution for Savings customer:
In the past few days we have seen an increase in fraudulent text messages claiming to be from the INSTITUTION FOR SAVINGS.
The text asks the recipient to click on a link if they don't recognize a large debit from CVS, Costco and/or other retailers. This link is fraudulent! If you did click on the link, please call Deposit Services immediately at 978-462-3106.
The Institution for Savings does have a fraud department and if it is a legitimate text message or call from us you will simply be asked to confirm activity or tell us if the transaction(s) indicated is fraud. Important: as part of a fraud claim we do not need you to change or provide security credentials or account numbers to proceed. Remember we are the Bank and we have the information we need.As always, we urge you to never give out your account information or security credentials, even if you think you know who is asking for it. Banks will never call and ask you to provide personal information over the telephone. (If you call us, you may be asked to provide information, however, to verify your identity.)
We encourage you to review your account(s) regularly for any suspicious or unauthorized charges. If you have online banking, it is easy to do! If you do not use online banking, please contact us to set it up.
We want to ensure that you are doing everything you can to protect your funds and personal information. Please call Deposit Services at 978-462-3106 if you have any questions or encounter any of these scams.
